ASCCOM MultiPurpose Cooperative (“ASCCOM COOP,” “ASCCOM Cooperative,” “we,” “our,” or “us”) respects and values the privacy of its members, applicants, clients, website visitors, and other individuals whose personal information we process.
We are committed to protecting personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission.
This Privacy Policy explains how ASCCOM COOP collects, uses, stores, shares, and protects personal information in connection with our website, membership services, financial services, programs, events, and other cooperative activities.
1. Information We May Collect
Depending on your interaction with ASCCOM COOP and the services you request, we may collect personal information such as:
- Name
- Residential or mailing address
- Contact number
- Email address
- Date of birth
- Identification information
- Membership information
- Other information necessary to process your application or request
For membership applications, financial transactions, loan applications, savings or deposit services, and other cooperative services, we may collect additional information reasonably necessary to verify your identity, evaluate your application, comply with legal or regulatory obligations, maintain cooperative records, and provide the requested service.
When you use our website, limited technical information such as browser type, device information, IP address, and website activity may also be processed where generated by the technologies or services used to operate the website.
2. How We Collect Personal Information
We may obtain personal information directly from you when you:
- Apply for ASCCOM COOP membership
- Inquire about or avail yourself of our products and services
- Submit forms and documents
- Communicate with our offices
- Register for seminars, training sessions, events, or cooperative activities
- Subscribe to website updates
- Otherwise communicate or transact with ASCCOM COOP
Our website may also direct you to third-party platforms used to facilitate certain services. Our online membership application, for example, may be processed through Jotform. Information submitted to such platforms may also be subject to the privacy policies and terms of the respective service provider.
Messages sent through the Contact form and the newsletter sign-up on this website are delivered to ASCCOM COOP by email through Web3Forms, a third-party form-delivery service.
3. How We Use Your Information
ASCCOM COOP may process personal information for legitimate and lawful purposes including:
- Processing and maintaining membership applications and member records
- Providing savings, deposits, loans, and other cooperative products or services
- Verifying identity and information submitted to the Cooperative
- Communicating regarding applications, accounts, transactions, programs, events, seminars, announcements, and member services
- Responding to inquiries, requests, concerns, and complaints
- Administering cooperative programs, activities, benefits, and member services
- Sending newsletters and other communications where requested or consented to
- Maintaining the security and proper operation of our website, systems, offices, records, and services
- Complying with applicable laws, regulations, regulatory requirements, lawful orders, and auditing requirements
- Establishing, exercising, or defending legal claims when necessary
Personal information will not be used for purposes incompatible with the purpose for which it was originally collected without an appropriate lawful basis or notice.
4. Legal Basis for Processing
Depending on the circumstances, ASCCOM COOP may process personal information based on:
- Your consent
- Performance of a contract or steps necessary to enter into a contract
- Compliance with applicable legal or regulatory obligations
- Protection of lawful rights and interests
- Legitimate interests that do not override the rights and freedoms of the data subject
- Other grounds permitted under applicable Philippine laws
Where consent is the appropriate legal basis, you may withdraw your consent subject to applicable legal, contractual, regulatory, or operational limitations.
6. Data Security
ASCCOM COOP endeavors to implement reasonable and appropriate organizational, physical, and technical measures designed to protect personal information against:
- Unauthorized access or disclosure
- Accidental or unlawful destruction
- Loss or alteration
- Misuse
- Other unlawful processing
Access to personal information is limited according to legitimate business, operational, and regulatory requirements.
7. Retention and Disposal
ASCCOM COOP retains personal information only for as long as reasonably necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal, regulatory, accounting, auditing, and cooperative record requirements
- Meet contractual and operational obligations
- Establish, exercise, or defend legal claims
Once personal information is no longer required and there is no lawful reason to retain it, ASCCOM COOP will endeavor to securely dispose of or anonymize such information using appropriate methods.
8. Your Rights as a Data Subject
Subject to the conditions and limitations provided by applicable law, you may have the right to:
- Be informed about the processing of your personal information
- Access personal information held about you
- Object to certain processing activities
- Request correction of inaccurate or incomplete information
- Request erasure or blocking where appropriate
- Obtain data portability where applicable
- Claim damages where provided by law
- Lodge a complaint with the National Privacy Commission
ASCCOM COOP will provide reasonable mechanisms for individuals to exercise applicable data subject rights.
10. External Websites and Third-Party Services
Our website uses, or links to, services operated by third parties. Depending on the page you visit, these may include:
- Jotform — hosts the online membership application form.
- Web3Forms — delivers messages from the Contact form and newsletter sign-up to ASCCOM COOP by email.
- Google Maps — shows office locations on the Contact page.
- Google Fonts and jsDelivr — supply the website's fonts and a script library. When a page loads, these providers receive technical information such as your IP address and browser type.
- Facebook and Messenger — links to ASCCOM COOP's social media pages and messaging.
Once you leave the ASCCOM COOP website, information processed by a third-party service may be governed by that service provider's own privacy policy and terms. We encourage users to review those policies before submitting personal information.
12. Children's Personal Information
Where ASCCOM COOP processes personal information relating to minors in connection with legitimate Cooperative programs, beneficiaries, events, or other lawful activities, appropriate safeguards and, where required, authorization from a parent, guardian, or other legally authorized person will be observed.
13. Changes to this Privacy Policy
ASCCOM COOP may update this Privacy Policy from time to time to reflect changes in our services, business processes, technology, legal requirements, or privacy practices.
Material changes will be communicated through appropriate means, and the latest version will be made available through the ASCCOM COOP website.
14. Contact Us
For questions, concerns, requests relating to your personal information, or the exercise of your data privacy rights, you may contact:
ASCCOM MultiPurpose Cooperative
Address: ASCCOM Coop Business Complex, Sampaloc, Apalit, Pampanga (opens in a new tab)
Email: asccommpc@yahoo.com
Contact Number: 09190785309 / 09666602573